Shipping
Please be aware that in stock orders are shipped within 1 to 2 business days after the order is received-Monday- Friday. Orders placed after 3 pm EST will not be processed until the following business day.
If your order is time sensitive, we advise calling us at 800-423-7496 for definite delivery date information.
Take into consideration that ground UPS service to residential addresses may be delivered as late as 7 pm local time.
Certain items may incur extra shipping charges due to oversize dimensions.
Return/exchanges No returns or exchanges are accepted during the peak holiday season from September 1 to December 31.
At other times of the year, only approved returns or exchanges are accepted. Please call 800-423-7496 for authorization. Refunds do not include shipping charges. Exchanges are responsible for shipping changes. Orders or exchanges returned without correct authorization will not be accepted and will be returned to the customer at their expense.
Any return received with missing items or without original packaging will not be credited or exchanged.
The following items are never accepted for returns or exchanges- please order carefully.
Makeup
Wigs
Eyelashes
Beards, Moustaches, sideburns
Prosthetics
Hosiery/socks
Shoes/boots
Undergarments
Other ordering options
Schools and non profit organizations may use purchase orders for purchases of over $50.00. These orders must be called in to 800-423-7496. Purchase orders are to be faxed to 954-428-4959. Please call to verify receipt of your fax.
Customers in the USA have the option of paying by money order or cashier's check (personal checks are not accepted). These orders must be called in to 800-423-7496.
REGARDING OUT OF STOCK ITEMS
You will be notified immediately of any items that are currently out of stock.
At Costume World, we give every effort in getting you the items you want.
INCLUSIONS
Each costume only includes what is listed with it.
Any other accessories worn by the model would be extra.
CATALOG
We do not have a costume catalog available in print at this time.
You can always view our products here online, or come into one of our 3 locations.
SHOPPING CART
Our shopping cart is set up to process credit card orders only.
It is a safe and secure way to send your credit card information to us.
CHILD SIZING INFORMATION
Our costume sizes are equivalent to children's clothing sizes, *not ages*.
If your child is an in-between size, we recommend that you go with the next size up.
ADULT SIZING INFORMATION
Some costumes are only made in One Size.
This does not mean that One Size fits all. Most men's One Size costumes will fit up to a Large.
Most women's One Size costumes will fit up to a size 10 or 12.
LADIES SIZING INFORMATION
Small = dress sizes 4 through 6
Medium = dress sizes 8 through 10
Large = dress sizes 10-12
XLarge = 12 -14
plus = dress sizes 14 - 20.
MEN'S SIZING INFORMATION
Small = jacket size 34 -36
Medium = jacket size 38-40
Large = jacket size 42 - 44
XLarge = jacket size 46 - 48.
We have the right to refuse the sale of any incorrectly priced merchandise offered on CostumeWorld.com.
Merchandise pricing errors are subject to change and will be corrected without notice.
We will reflect any corrections to the price on the website as soon as we become aware of them.
We will not increase the dollar amount for any item/order without first getting your permission.
Thank you for shopping at Costume World.com!
